Because the electronics are different for each system it is not possible to upgrade from a Standalone to a Networked system without replacing the masters in each unit. However, if you have a networked system we can easily add features such as TrayTracker, MiniBar, or GuestPresence at any time.
You can download our Hospitality Installation Guide for PrivacyService here: Download Hospitality Installation Guide This document contains detailed instructions, diagrams, and required specs for our PrivacyService system.
For the standalone system the guest controls a TouchSwitch inside the room which is hardwired to a sign outside the room. The sign then indicates whichever command was selected on the TouchSwitch. In addition to the standalone system we offer a real-time system. The real-time system transmits the guest’s request via a wireless ZigBee […]
The PrivacyService system is a low voltage system that can be powered from any power supply between 12 and 24 V AC or DC. For North American installations Axxess typically supplies a micro-transformer that installs in the electrical box behind the guestroom switch, connecting to 110VAC. Outside of North America, the Privacy Service system is […]
That depends on what aspect of the system we are looking at. The system is typically a powered system, thus it is wired in the sense of being powered. The interaction between the guest room switch and the indicator/doorbell panel in the corridor is typically via plug-and-play wire connection. If it is impossible to install […]
The doorbell module is part of the Guest Room Switch, there is no need for a separate doorbell in the guest room. If an additional or alternative doorbell is required, Axxess can supply additional doorbell modules that can be wirelessly actuated from the same doorbell button.
The current North American form factor of the Privacy Service system fits a North American single gang electrical box opening; the switch face fits a standard Decora = GFI opening. Standard installation is in an a 4-square box with a single gang mudring. Installation in multi-gang electrical boxes is supported with specific requirements – consult with us […]